You’ll enjoy working at Deswik as a Key Account Manager if you enjoy genuinely partnering with customers, growing existing accounts, and solving interesting problems.
  
Combine your extensive mine planning experience as a Mining Engineer, Geologist, Surveyor or other mining professional along with your exceptional interpersonal and commercial skills to oversee and grow Deswik’s customer base in Sub-Saharan Africa. 

Given Deswik’s reach, there will be extensive travel to customer sites.   
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What You’ll Do:

• Develop new business, draft proposals and negotiate contracts
• Build collaborative relationships with customer stakeholders, including site technical teams, managers, and corporate executives
• Support the planning and delivery of high-quality software implementations and consulting services
• Innovate in applying Deswik technology (including our enterprise solutions) to solve complex mining problems
• Exceed customer expectations by delivering increased value from existing investments and building genuine partnerships
• Manage customer relationships professionally, addressing any issues or concerns promptly 
• Renew software subscriptions on an annual cycle 
• Engage in global knowledge sharing with our team of over 100 mining consultants and technical sales professionals. 

Benefits:

• ​Annual Performance Bonus
• Flexible, hybrid schedule (2 days from home, 3 days in the office), subject to client and travel requirements
• Opportunity to display your expertise in both people and technology
• You will be trusted to do your job and have support when you need it.
• Company paid parental leave
• Access to our extensive internal Learning Academy for 24/7 access to self-paced learning

About You:

• You have held previous sales or customer relationship management roles and dealt with commercial negotiations
• Experience with an annual software subscription sales process 
• Degree-qualified in Mining Engineering, Geology, Survey or similar technical qualification.
• Significant experience in the mining industry, holding senior technical or operational positions
• Solid understanding of site operations and the mining industry
• Understanding of mining engineering and mining technical problems
• Skilled in assembling people, technology, and processes to create mine planning systems
• Capable of supporting change management in large organizations and delivering value through your people skills
• You have a restless desire for things to be done better
• In your work, you use both EQ and IQ to solve problems and are known for doing what you say you will do
• You are great with technology and will become an expert in communicating the value of Deswik solutions(fluency with Deswik tools is a distinct advantage). 

About Deswik:
  
Deswik is a global team of 400+ experienced mining professionals, software developers and mathematicians working together in order to provide industry leading technology for our customers across the mine planning value chain. Our head office is in Brisbane and our Sub-Saharan African office is in Johannesburg, South Africa  Globally, we have 14 other offices focused on consulting, software sales, implementation, training, and support.

We produce some of the leading products in our market, and we have a large and engaged end-user community and are used by 600+ companies in over 900 mining operations across the globe.

Sounds good? Apply today!

Please note: at this time, we are only considering applications from Australian citizens, permanent residents or individuals on a valid work visa that do not require sponsorship.